Texting with Your CRM

Over the past few years, there’s been a change in how information flows between people. Gone are the days where we’d log into computer terminals and draft emails. Now we text, tweet, instant message, and post. That’s at least how it is person to person. When it comes to person to computer, we still wheel up our chairs and poke at keyboards the old way. That’s what Dan Reich noticed when he started his company, Troops.

A startup veteran, he envisioned a system where an AI assistant could bridge information between employees and computers with the same ease and fluidity of two buddies texting about a baseball game. On this episode of UpTech Report, Dan explains how it works.

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