The AI between Hi and Bye | Surbhi Rathore at Symbl AI

Imagine you’re on a phone call with your sales rep—you catch up, swap some stories, and eventually discuss some numbers and updates on the new leads. A few minutes later, you receive an automated email summarizing the conversation, including relevant action items.

This is the dream of Surbhi Rathore from Symbl AI, a company developing the technology to interpret natural conversations and convert them into useful data.

In this week’s UpTech Report, Surbhi discusses the origins of this idea, how it works, and why she’s developing it as an API for all to use.

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Surbhi is CEO and co-founder of Symbl is bringing to life her vision for a programmable platform that empowers developers to deploy conversational data in their collaboration products and workflows. She co-founded Symbl (previously almost 2 years ago and was part of the Techstars Seattle ’19 class. Symbl raised an early-stage venture round of 1.8M eight months ago.

Symbl used the funding to grow a team of tech junkies to 25 people primarily distributed between India and Seattle. She comes with experience from technical and customer-obsessed roles in both startups and enterprises such as Nevis Networks and Amdocs. Before co-founding Symbl, she worked in the Conversational AI space with a focus on delivering value to Telco users. She is an advocate for Women in AI with a personal mission to inspire more women to work in Data Science. In her free time, she loves to travel the world and think about what problems need to be solved.




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